Faulty Sticky Pads - I have had a few instances on my paper craft pictures where the sticky pads I use have failed. If this has happened I will replace your picture for free. I now have changed my sticky pad supplier so please be assured that this problem has been rectified for future orders. Any problems please do not hesitate to contact me. Thank you.
Terms & Conditions / Returns:
Please check details, check sizes and descriptions thoroughly before purchasing, as although I try to give as much information as possible the photographs are not a true representation of scale. Colours on the photographs may vary slightly due to individual computer monitor settings but my photo's are a good indication on colour as most have been taken in outdoor daylight for this reason. For the 3D framed pictures, as this artwork is made to order there may be slight variations from those shown but colours and patterns will be the same.
Postage is by Royal Mail which is free to UK customers only. Please email me to inquire about posting to other countries and I will get a price for you. I can only accept returns on non-personalised artwork and will be happy to give a full refund if you are not satisfied with your non-personalised purchase. Please contact me via phone or email within two days so I can resolve the situation. Return postage will need to be tracked and paid for by the customer so please check you are happy with the product throughly before committing to buying. For personalised pictures please make sure you pass on the correct spelling (fill in the form after you pay at the 'checkout' in the 'order confirmation' page or simply email me) as mistakes cannot be returned unless an error has been made on my behalf, in which case I will be happy to rectify this at no cost to the purchaser.
Email: email@example.com, Mobile: 07929 401492 or use the form on my 'Artist & Contact' page.